||WHAT TRIAGE MODEL IS SAFEST AND MOST EFFECTIVE FOR THE MANAGEMENT OF 999 CALLERS WITH SUSPECTED COVID-19? A LINKED OUTCOME STUDY (TRIM)
||Medical Research Council (DHSC/UKRI COVID-19 Rapid Response Initiative)
- Prof Alan Watkins, Swansea University
- Dr Mike Brady, Welsh Ambulance Service NHS Trust
- Dr Edward Duncan, University of Stirling
- Dr Bridie Evans, Swansea University
- Theresa Foster, East of England Ambulance Service NHS Trust
- Professor Ronan Lyons, Swansea University and Public Health Wales
- Dr Alison Porter, Swansea University
- Professor Tom Quinn, Kingston University and St George’s, University of London
- Professor Niro Siriwardena, Lincoln University and East Midlands Ambulance Service
- Professor Helen Snooks, Swansea University
- Mr Robert Spaight, East Midlands Ambulance Service NHS Trust
- Swansea University
- Public Health Wales
- University of Stirling
- Kingston University and St George’s, University of London
- University of Lincoln
- Welsh Ambulance Service NHS Trust
- East of England Ambulance Service NHS Trust
- East Midlands Ambulance Service NHS Trust, UK
||The aim of this study is to evaluate models used to triage and manage emergency ambulance service care for patients with COVID-19 who call 999 in England, Wales and Scotland.
- To categorise models of triage used in emergency ambulance services during the 2020 COVID-19 pandemic
- To compare processes and outcomes of care between models identified using linked anonymised data.
- To identify adverse incidents and cases missed or undertriaged.
- To understand experiences and concerns of clinical and managerial staff about implementation of triage protocols in call centre and on-scene.
||Mixed methods study.
||This study will provide evidence about the comparative effectiveness and safety of triage models in place; implementation concerns and policy guidance for use during any waves of loosening and tightening of the social lockdown in the current pandemic, as well as future pandemics.
||Peer reviewed publications and conference presentations and recommendations for EMS service delivery.
||The study will provide information for ambulance services, hospitals and policy makers on the effectiveness and safety of prehospital triage models.