Electronic Records in Ambulances to support the shift to out of hospital care: challenges, opportunities and workforce implications (ERA)

• Dr Alison Porter, Swansea University
• Prof Niro Siriwardena, CaHRU, University of Lincoln
• Prof Helen Snooks, Swansea University
• Dr Bridget Wells, Swansea University
• Dr Henry Potts, University College London
• Professor Suzanne Mason, University of Sheffield
• Professor Jeremy Dale, University of Bristol
• Mr Robin Lawrenson, Scottish Ambulance Service
• Mr Robert Harris-Mayes, Service User
• Professor Ronan Lyons, Swansea University
• Mrs Sarah Black, South Western Ambulance Services NHS Foundation Trust
• Mr Richard Whitfield, Welsh Ambulance Services NHS Trust
• Dr Zoe Morrison, University of Aberdeen

• Swansea University
• University of Lincoln
• University College, London
• University of Sheffield
• University of Bristol
• University of Aberdeen
• East Midlands Ambulance Service NHS Trust
• South Western Ambulance Services NHS Foundation Trust
• Welsh Ambulance Services NHS Trust

The objectives of this study are to examine what happens day to day, when paramedics use technology in practice; how the ambulance service as an organisation starts to use new technology and adapts to the changing landscape of care; and at what happens in between, as paramedics respond to this changing environment, learn new skills and change their role and practice.

Case study of four ambulance services examining how decisions are made about using electronic records and technology, whether and how they are used, what people feel about them, and what difference they have made (or could make) to how paramedics and the service work.

Quantitative analysis of current levels and patterns of usage of electronic records.

Publications

Porter A, Badshah A, Black S, Fitzpatrick D, Harris-Mayes R, Islam S,Jones M, Kingston M, LaFlamme-Williams Y, Mason S, McNee K, Morgan H, Morrison Z, Mountain P, Potts H, Rees N, Shaw D, Siriwardena N, Snooks H, Spaight R, Williams V. Electronic health records in ambulances: the ERA multiple-methods study. Health Serv Deliv Res 2020; 8(10).