Improvement science and research methods seminar on conversation analysis 26 Apr2022

On 26th April, Kim Kirby, a clinical academic paramedic at South Western Ambulance Service and PhD candidate at University of the West of England gave the CaHRU research seminar.  Kim is funded on a National Institute for Health Research Clinical Academic Doctoral Research Fellowship Award. Her fellowship explored how the ambulance service can improve the recognition and response to patients contacting the ambulance service who are at imminent risk of out-of-hospital cardiac arrest.

One of the objectives of the fellowship utilised conversation analysis to analyse ambulance emergency call data involving calls for patients who were alive at the time of the 999 call and then subsequently suffered an out-of-hospital cardiac arrest.  Kim analysed a sample of 50 anonymised emergency call recordings and transcripts and completed conversation analysis on the opening sequence of the emergency call.  The analysis revealed some interesting results and during the seminar some of the findings will be discussed.

The seminar was very well received with questions and discussion afterwards. If you would like to attend future seminars, please contact Sue Bowler for details.


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